Tenant & Home Owner Support
When you can’t be there, we can. Our tenant and homeowner support services help ensure your property stays secure, maintained, and running smoothly
Package & Delivery Checks
Pick up packages from your door step, bring them inside, and ensure nothing is left sitting outside.
$25/Visit
Includes:
Pickup from porch
Bring inside
Photo Confirmation
At additional cost: Pick up from a remote place
Maintenance Access
Meet contractors, cleaners, or maintenance workers and make sure they can access the property when needed.
$60/30 minutes | After $20 per additional 30 minutes
Includes:
Meeting contractor or maintenance worker
Unlocking and providing access to the property
Remaining nearby during entry if required
Ensuring doors/windows are secured when finished
Quick visual check of completed work
Photo & documented update to the landlord or homeowner
Property Visit Check-Ins
Quick visits to ensure everything looks safe and normal while you’re away.
$50/Visit
Includes:
Quick walk-through
Door/window check
Photo & documented update
Mail/Package check
Key Holder Services
Secure key holding so you have someone local who can access the property if needed..
$50 Setup Fee | $10 per month
Includes:
Secure key storage
Labeled and logged key management
Quick access if services required
Ability to coordinate contractor access
Peace of mind knowing someone local has access
Light & Mail Management
Bring in mail, rotate lights, and help maintain the appearance of someone being home.
Add On Service
$15/Visit
Includes:
Changing light bulbs
Sorting through junk mail
Move In & Move Out Support
Check the property before or after tenant transitions to confirm condition or readiness..
$110/Visit
Includes:
Property walkthrough before or after tenant move
Photo documentation of property conditions
Confirmation the property is vacant or ready
Basic note of visible issues (damage, cleanliness, maintenance)
Report sent to landlord or homeowner
Key Exchange/Collection
$20/Visit
Includes:
Collecting keys from tenant
Returning keys to landlord or secure storage
Communication & Coordination
Help coordinate with tenants, cleaners, or maintenance when you’re not available.
$30/15 minutes | $15 per additional 15 minutes
Includes:
Communicating with tenants regarding scheduled visits
Coordinating contractor or cleaner access
Confirming appointments with service providers
Providing updates to landlords or homeowners
Sending photo updates when applicable
Emergency Visit
If something unexpected happens (alarm, neighbour concern, storm damage), we can perform a quick visit to check the property
$100/Visit
Includes:
Priority response
Property inspection
Photo & documented update
Weekly Property Checks
Receive quick photo updates after visits so you know everything looks good..
$180/ 4 Visits per Month
Property walk-through
Mail / Package check
Photo & documented updates
Delivery / Setup Visit
$25/Hour
Includes:
Letting movers or cleaners into the property
Ensuring property is secured afterwards
Vacation Package
$320/2 Property Visits per week
Property walk-through
Mail / Package check
Photo & documented updates